Support — Gleam of Lilies
Need help? Write to support@gonewiththeflow.app. We usually reply within a few days.
Common questions
- My progress is gone. Progress is saved on your device only. Deleting the app or clearing its data removes it, and it does not move to a new phone.
- There is no sound. Check that sound is on in the game's Settings and that your phone is not in Silent Mode. If sound stops after you switch apps, tap a tile once; if it stays silent, turn sound off and on in Settings.
- How often are ads shown? Only between gardens, never during a puzzle, and at most 4 times an hour of active play.
- How do I change my ad privacy choice? Settings → Privacy choices (EEA/UK/Switzerland).
- Can I remove ads? Not at the moment.
When you write, please include your device model and iOS version.